Flying with Jetstar Asia

About

Jetstar Asia Airways Pte Ltd (operating as Jetstar Asia) is an LCC based in Singapore. It is the Asian offshoot of Jetstar Airways, the low-cost subsidiary airline of Australia’s Qantas. It operates services to Asian countries like Thailand, Myanmar, Philippines, Japan, Taiwan, and Hong Kong. Its sister airlines are Jetstar Pacific and Jetstar Japan.

Website

I could say that it was relatively easy to navigate for a first-timer. I just had some difficulty searching for the specific dates that reflect their supposed seat sales. I initially thought it was all a joke, a come-on for suspecting buyers. You would have to come around again and again, just to realize that it’s only good for one-way tickets. But it’s still a bargain, nonetheless.

Booking

It was generally hassle-free. I was able to book two round trip  tickets bound for Singapore at around Php3,200 ($64) each. We got the confirmation page and reviewed all details. So far, so good.

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I had to check my email in just a few hours, and this is what I received:

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It also came with the official receipt and the breakdown of charges.

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Flight (MLA>SG)

We arrived a mere hour before the counters opened. I was surprised to see the queue of people. I thought it was for China Airlines beside ours, but I was wrong. All went quite fast and smoother than expected though. We then proceeded to immigration, then our boarding gates.

We were called to depart half an hour before time. It’s small just like other LCCs, and legroom was almost non-existent. Not that I cared about it. Seats were comfortable, and I was happy to be seated near the window.  Just a four-hour flight, I thought. We waited at the threshold for an aircraft to land before taking off. It was a little bumpy at first, but eventually became steady after a while.

As I got bored looking at the clouds, I glimpsed at the food menu in front of me. Only a slab of sandwiches were available, though. I instantly smelled it when the staff delivered it to our neighbor. It wafted in the air for some time, and I resisted to urge to order one. Damn.

Three hours and forty minutes passed.

We’re almost landing in Singapore. I immediately noticed their magnificent skyline and Sentosa’s merlion from afar. I got jittery and excited, but happy  that the rest of the flight went uneventful.

Flight (SG>MLA)

Here goes the disaster.

Well, not exactly. Sorry for my exaggeration. We were already inside the plane, comfortably watching videos on our phones when an announcer suddenly said that we have to go out and return to the airport terminal. Why? Yes, you’re right. The cliche technical malfunction problem. Do we have a choice? Of course not.

Everyone were talking out loud how incompetent the airline/staff was for not finding it out sooner,  and at the same time packing their stuff and starting to leave. We, too, headed our way.

We waited for about two hours (or more) until we were called again to board. My mind was wandering? Is this another plane now? I sure hope they fixed whatever problem there was.

My question was never answered. Not that I bothered asking anyone anyway. We were all probably tired, that’s why.

My rating (1-10)
 
Website: 8
On-ground crew: 8
In-flight service: 7
Seat comfort: 8
Cabin interior: 8
Cleanliness: 8
Punctuality: 6
Aircraft condition: 6
Overall rating: 8
Verdict
I would still recommend this airline despite the mishap we experienced. It offers cheap and reasonable prices, considering the destinations. Seats were relatively okay and in-flight staff were approachable. Their English is not that great but understandable. I wish I could recommend the sandwich but sadly, I didn’t try it. My bad. (Maybe I should, next time). But as with any other LCCs, do not expect much. You paid less for a reason. If you want more amenities, bigger legroom and a great flight experience, might as well spare more bucks for real airlines. Just my two-cents.
I hope this article would shed some light on those contemplating whether to jump on that next plane to Tokyo or Melbourne. Next on the list is Delta Airlines. Will update you on this soon enough. Carry on!
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One thought on “Flying with Jetstar Asia

  1. Janni December 15, 2016 / 2:56 pm

    Flying with Jetstar proposes a lot of inconvenience like delayed flights, etc. BUT i still love their prices and routes. I will still fly with Jetstar.

    Liked by 1 person

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